Assurance

We guarantee that you have the right to make a return and refund request to us within 7 days after you receive the watch. We hope that your online shopping experience will be pleasant and worry-free.

​

We guarantee that if you have any mechanical quality problems within 30 days of receiving the watch, we will provide after-sales maintenance services based on your actual feedback.

​

We guarantee that all watches are shipped with brand-new Japanese imported mechanical movements and come with a 2-year warranty service.  

If you receive a watch whose movement does not match the described Japanese movement, we promise to provide a full refund and cover the international return shipping costs in your country.  
Please note that some styles may be equipped with Seagull movements—these will be clearly noted—as their performance is also of high quality.  

All commitments are based on the movement type specified in our product description, and we ensure the shipped movement corresponds to what is stated.

​

We guarantee that you will have a perfect shopping experience every time you place an order. We will meet and solve your needs and questions from the beginning of payment to the time you receive the watch.

​

We guarantee that as an Internet merchant, we can bring you actual products and fulfillment of promises. Your online shopping is a trust and money entrusted to us. At the same time, we will not let down your trust and sustenance. Honest transactions are our purpose. 

​

For a more complete service, our warranty information has been integrated into the After-Sales Center page. We recommend visiting it for details.